A few months ago, news emerged that LG was running a loose repair program on approximately 60,000 of its OLED TVs to avoid a potential overheating challenge that can cause affected TVs to start smoking and heating so much that their back panels could cause burns and burns.
At the time, the challenge gave the impression of being limited to South Korea, and LG told South Korean news company YonHap that “sold TVs are not repaired. “Now, however, it seems that the potential legal loophole also fits into a challenge. in other territories.
This is the case in China, where the State Market Regulatory Administration (SAMR) Defective Products Administration ordered the recall of thirteen LG OLED TV models sold between 2016 and 2019.
The retreat considers approximately 9434 sets with the following style numbers: OLED65C7, OLED65E7, OLED65W7, OLED65E6, OLED65G6, OLED77G6, OLED77W7, OLED77W8, OLED65W8, OLED65W9, OLED77C8, OLED77W9 and OLED77C9A.
As with the south Korean recall, it is attractive for and withdrawal in China to come with any 55-inch model.
According to China’s online IT news page, fonow. com, the problem of overheating is due to a defect in a force card detail designed to interfere with impurities in the power supply, increasing the existence of the force card to higher levels. Most likely the solution will occur with the same force card replacement that had to receive 18 affected LG OLED models from South Korea.
It is not known whether any of the indexed Chinese aircraft suffered the challenge of overheating or whether China (or LG) made the decision to act alone on the basis of what happened in South Korea, but SAMR’s action actually suggests that it is not ready to take risks.
The scenario in the EU is at least less dramatic today. As reported through chip. de, five LG OLED equipment sold in 15 European countries between 2016 and 2017 were “investigated” through the European Commission’s Rules and Single Market Division on the same overheating problem.
To see what this means, make a stop at the customer product search page of the European Commission’s online page on domestic market, industry, entrepreneurship and SMEs (ICSMS) and enter LG OLED65W7, OLED65E6, OLED65E7, OLED65E7, OLED65C7 or OLED65B7. the resulting product link and view a Surveys tab on the back of the product data sheet (dated September 17). Click on it and you will see the full context of the investigation, adding the fact that it was raised through the Federal Electricity Systems Agency, and the strict description of the “health / safety defects” involved:
“During [sic] operation, the TV may overheat, which can also cause some damage to the power card or back cover, preventing the TV from working normally.
Risk of burns/scalds on the finger if the head comes into involuntary contact with the warm surface of the BACK cover of the TV; Possible smoke inhalation from a defective TV [sic]. »
The investigation indicates that the affected televisions were distributed in France, Greece, the United Kingdom, Italy, the Netherlands, Austria, Portugal, Sweden, Spain, the Czech Republic, Hungary, Poland, Romania and Latvia.
I contacted LG to comment on the scenario, and has not yet responded to the scenario in China, noting that the European Commission’s ICSMS has classified OLED’s overheating challenges as ”N – Low Risk’ – in fact, the lowest risk. According to LG, this low-risk classification is based on the fact that it is said that an overheating problem has not yet been reported in any EU country.
LG also provided me with the following official (perhaps referred in its current paragraph to the stage in China):
“While performing at the voluntary replacement service in South Korea, where the force card challenge was first discovered, LG continued to investigate the option that some TV models may be assigned to foreign markets.
Through these investigations, LG eventually discovered that there had been cases in South Korea’s open-air markets. As a result, the replacement program is expanding globally as a safeguard measure to prevent potential disruptions in the future.
LG has been actively investigating the stage across Europe. If we discover that there are other countries in the region where this specific challenge has occurred, then we will put the programme into force in those countries”.
It is attractive to note that the ICSMS survey report for each style involved states in a segment titled “Voluntary Measures” that “The manufacturer has contacted its broker and will update the component involved”. This looks more like a prospective recovery/repair plan; However, based on the comment LG has provided me, the wording of the voluntary measurement solution is likely to involve something like “if the challenge moments start to appear” at the end.
If the stage in Europe, or gets worse, I’ll show it on my Forbes channel.
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Related Reading:
60,000 LG OLED TVs requiring overheating repair
I’ve spent the last 25 years writing about the world of home entertainment technologies, first in Home Cinema Choice magazine, where I’m an assistant editor and
I have spent the last 25 years writing about the global generation of home entertainment, first at Home Cinema Choice magazine, where I became an adjunct editor, and for more than 20 years as a freelancer. In the meantime, I’m pretty sure I’ve seen more TVs and projectors than anyone else on the planet, and I’ve seen first-hand the rise and fall of all kinds of home entertainment technologies and not so good. Lately I am a regular contributor to Trustedreviews . com, Techradar. com, Home Cinema Choice magazine, Wired, Pocket-Lint. com and, of course, Forbes.